Week 6 - Google Ad Woes

I am so frustrated with Google Ads. I just have to take a moment to share my frustrations. Weeks ago, at the beginning of my 8 week class I created a Google Ad account and all went well. I entered my ad information and added my credit card information to run the ad.  When it came time to activate my ad, several weeks later, Google informed me that my account had been suspended due to suspicious payment activity. Keep in mind, no charges had been made yet because the ad was not active. What does that even mean??

I reached out via phone number to Google Ads and received an automated message that if my account was suspended I needed to file an appeal, which is completed through your Google Ad account.  I did this on May 21st.  When you file an appeal, it tells you that you will get a response within 5 business days.  Today is June 10th and my account is still suspended and my appeal is still not reviewed. 

I attempted to reach out to Google Ads again and still could not get a live person to assist me. I am going to keep trying but I don't know what else to do to get my account active. I was so looking forward to running my ad to my beginner website and analyze the results. I am so disappointed.  If anyone has suggestions please help me out!