Week 6 - Ascend Your Start-Up

Continuing the journey to be a founder you must have traits that set you apart from the rest.  Those traits are accountability and alignment. Accountability to take ownership of ideas and alignment to strategies and execution. At this time in the journey you must take time to look at your strategy.

Focusing on strategy and company strengths is priority at this point. Using your strength will be your "superpower". Think about what you want to accomplish and work on it using that superpower.

Doing this will build engagement with your customers and partners.

Reaching this milestone in your journey is empowering. You have more customers and more employees on your team. It is time to empower your team and continue success through repeatable processes and results. This is a time for personal growth because this is the first time you will be experiencing this process but keep your strategy in mind.

Measuring performance is done so in key metrics; financial, sales, marketing, services, training, support, product. and HR. Connecting customer-centricity to experiences will help identify and explain key metrics. It is an understanding of who your customer is, why they bought your product and how much they spend. This is connection begins with employee experience.  If your employees are happy then your customers will be happy.